UK Government to Trial AI Agents for Public Service Efficiency
The UK government is pioneering the use of AI agents to automate bureaucratic tasks, from form-filling to career guidance. Dubbed 'agentic AI,' the technology promises tailored support for citizens navigating housing, education, and employment processes. Trials aim to scale nationally by 2027.
Whitehall has enlisted AI labs to develop these systems, focusing on reliability and safety. 'This reimagines how public services interact during pivotal life moments,' said Technology Secretary Peter Kyle. The initiative could set a global benchmark for AI-driven governance.